”From Juran to AI: How Quality Work Continues to Create Business Value.”
This SFK Café Kvalité is neither a nostalgic lecture on the history of quality nor another generic AI webinar. It’s a meeting point between proven management expertise, today’s AI capabilities, and the demand for measurable operational and business value.
Before the seminar, we welcome you to submit questions for the speaker: (Form is under composition)
Joseph DeFeo, former CEO of Juran Institute *) Link to LinkedIn
Var: Online på Teams
The Juran Trilogy consists of three fundamental processes in quality management:
- Quality planning – identifying customers and their needs, then designing products, services, and processes that can meet those needs.
- Quality control – measuring actual performance, comparing it with established goals, and taking corrective action when deviations occur.
- Quality improvement – carrying out systematic improvement projects that raise process or organizational performance to a new level.
*)Joe A. DeFeo Chief Quality & Advocacy Officer·ComplianceQuest.
With more than 30 years of distinguished leadership as CEO of the Juran Institute, Joe DeFeo is a globally recognized authority in quality management and operational excellence.
He succeeded the legendary Dr. Joseph M. Juran, the company’s founder who is widely regarded as the architect of modern Quality Management. Juran was the originator of Quality by Design (QbD), the Pareto Principle, and the Quality Trilogy.
Joe is an acclaimed author of the iconic Juran’s Quality Management Handbook: The Guide to Performance Excellence, considered a definitive resource in the field.
Välkomna,
SFK Programråd
